Welcome to our FAQ section! We’ve compiled answers to the most common questions about our premium swimwear collection, shipping policies, and more. If you don’t find what you’re looking for, our friendly customer service team is always ready to help at [email protected].
About Our Products
What types of swimwear does AquaLina Store offer?
We specialize in high-quality, trend-forward swimwear for women who value both style and comfort. Our collection includes:
- Bikini sets, tops, and bottoms
- One-piece swimwear and swimdresses
- Tankini sets and tops
- Stylish cover-ups
- Complete swimwear suits
How do I choose the right size for my swimwear?
Our swimwear is designed to fit true to size, but we recommend checking our detailed size chart (available on each product page) as different styles may vary slightly. For the most accurate fit:
- Measure your bust, waist, and hips
- Compare with our size chart
- If between sizes, consider sizing up for comfort
How should I care for my AquaLina swimwear?
To keep your swimwear looking its best:
Pro Tip: Rinse in cool water after each wear and lay flat to dry—just like you would after a perfect beach day!
Avoid machine washing, harsh detergents, and direct sunlight when drying to preserve colors and elasticity.Shipping & Delivery
Where does AquaLina Store ship?
We’re proud to ship our beach-ready styles worldwide! (Excluding only a few remote areas and parts of Asia). Whether you’re in Miami, the Amalfi Coast, or enjoying a staycation by your local pool, we’ll deliver sunshine to your doorstep.
What are my shipping options?
We offer two convenient shipping methods:
- Standard Shipping (10-15 business days after dispatch): $12.95 via DHL or FedEx with tracking
- Free Shipping (15-25 business days after dispatch): For orders over $50 via EMS
Vacation Tip: For destination weddings or cruises, order at least 3 weeks before departure to account for processing and potential customs delays.
How long does order processing take?
Each AquaLina piece is hand-selected with care, so please allow 1-2 business days for order processing before your package begins its journey to you. You’ll receive tracking information once your order ships.
Returns & Exchanges
What is your return policy?
We want you to love your swimwear as much as we do! You may return unworn, unwashed items with original tags attached within 15 days of receiving your order. Simply contact our customer service team at [email protected] to initiate your hassle-free return.
How long do refunds take to process?
Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method. Shipping costs are non-refundable.
Payments & Security
What payment methods do you accept?
Checkout is as effortless as slipping into our buttery-soft bikinis! We accept:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely! We use industry-standard encryption to protect all transactions. We never store your full payment details on our servers.
Customer Service
How can I contact AquaLina Store?
Our Tucson-based team is happy to help! Reach us at:
- Email: [email protected]
- Mailing Address: 3320 Elk Rd Little, Tucson, US 85705
Ready to Dive In? Your perfect swim look is just a click away at swimchicstore.com. Whether you’re browsing our sale section or exploring our full collection, we can’t wait to help you make waves this season!
With sunshine and style,
The AquaLina Store Team