Welcome to AquaLina Store (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website www.swimchicstore.com and all purchases made through our store. By accessing our site or making a purchase, you agree to these terms in full.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website and services are available to users who are at least 18 years old or have parental consent. We reserve the right to refuse service to anyone at our discretion.
1.2 Intellectual Property Rights
All content on this website, including text, graphics, logos, images, and product designs, is the property of AquaLina Store or its licensors and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
The AquaLina brand name, logo, and all product designs are trademarks of AquaLina Store. Any unauthorized use constitutes infringement of our rights.
2. Product Information
2.1 Product Descriptions
We strive for accuracy in all product descriptions, images, and specifications. However, slight variations in color or design may occur due to monitor settings or product handcrafting. If you receive a product that substantially differs from its description, please contact us immediately.
2.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.
2.3 Hygiene Considerations
For health and hygiene reasons, certain items (particularly swimwear bottoms) cannot be returned unless defective. Please review our Returns Policy in Section 6 for details.
3. Ordering and Payment
3.1 Order Process
When you place an order, you will receive an order confirmation email. This represents our acceptance of your order and forms a binding contract. We carefully inspect each item before shipping, which typically takes 1-2 business days.
3.2 Pricing and Payment Methods
All prices are in US Dollars (USD) and exclude applicable taxes and duties. We accept:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge the full amount to your selected payment method at the time of purchase.
3.3 Shipping Information
We offer two shipping options:
- Standard Shipping ($12.95) via DHL/FedEx (10-15 business days after shipment)
- Free Shipping on orders over $50 via EMS (15-25 business days after shipment)
We ship worldwide except to certain Asian countries and remote locations. International customers are responsible for all customs fees and import duties.
Delivery times are estimates only. We cannot guarantee delivery dates due to factors beyond our control, including customs processing.
4. User Responsibilities
4.1 Account Security
If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities under your account.
4.2 Prohibited Conduct
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper working of the website
- Make fraudulent purchases
- Resell our products without authorization
5. Returns and Refunds
5.1 Returns Policy
We offer a 15-day return window from the date of delivery. To be eligible:
- Items must be unworn, unwashed, and in original condition with tags attached
- Original shipping fees are non-refundable
- Return shipping costs are the customer’s responsibility (except for damaged/incorrect items)
5.2 Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
- Swimwear bottoms
- Items without original tags
- Final sale items (clearly marked at purchase)
5.3 Refund Process
Refunds are processed within 3 business days of receiving your return. Please allow:
- 5-10 business days for credit/debit card refunds
- 3-5 business days for PayPal refunds
6. Limitation of Liability
AquaLina Store shall not be liable for:
- Any indirect, incidental, or consequential damages arising from product use or website access
- Delays or failures in performance due to events beyond our reasonable control
- Customs delays, duties, or import restrictions in your country
Our maximum liability for any claim related to our products or services shall not exceed the purchase price of the item in question.
7. Privacy and Data Protection
We collect and process personal data in accordance with our Privacy Policy, which explains how we protect your information and respect your rights under applicable data protection laws.
8. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the updated Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, USA. Any disputes shall be resolved in the courts of Tucson, Arizona.
10. Contact Information
For questions about these Terms or any other inquiries:
AquaLina Store3320 Elk Rd Little
Tucson, US 85705
Email: [email protected]
Phone: +1 (520) XXX-XXXX
Business Hours: 9am-5pm MST, Monday-Friday
Thank you for choosing AquaLina Store – where luxury swimwear meets exceptional customer service.
